Service
Maintenance & ongoing support
Launching a new website is the easy part. We’re the team that keeps it healthy for the next five years — on a predictable, fixed-fee contract.
Why agencies need this
Websites rot. We prevent that.
Without a dedicated maintenance partner, even the best-built website starts breaking down after 18 months — security patches go un-applied, accessibility regressions creep in, and small bugs pile up until the next costly redesign.
Our maintenance contracts keep your site secure, accessible, and current — so you don’t have to start over every five years.
What’s always covered
- Security patches and dependency updates
- Accessibility regression monitoring
- Uptime monitoring and incident response
- Quarterly performance reports
- Editor support tickets
- Documented runbooks for your team
Coverage Tiers
Pick the level of support that matches your team
Essentials
For low-traffic informational sites
- Security patches monthly
- Uptime monitoring
- Quarterly accessibility scan
- Business-hours support
Standard
Most common — full coverage
- Weekly security patches
- 24/7 uptime monitoring
- Monthly accessibility scan
- Editor support tickets
- Quarterly performance review
Premier
For high-traffic, mission-critical sites
- Continuous patching
- 24/7 on-call response
- Continuous accessibility monitoring
- Dedicated account manager
- Monthly executive reporting
- Annual penetration testing
Related Services
Often paired with this engagement
Let’s talk about your project
Tell us what you’re trying to accomplish and we’ll respond within one business day with next steps.