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Service

Hosting & infrastructure for government

U.S.-based, hardened hosting with the monitoring, backup, and uptime guarantees public-sector workloads require.

The Promise

Stays online. Stays secure. Stays patched.

SLA

Uptime commitment in every contract

On call

Incident response

Daily

Encrypted backups

U.S.

Data residency

What’s included

A complete, managed environment

Hardened cloud infrastructure

Built on U.S. cloud regions with private networking and encryption at rest and in transit.

Monitoring & alerting

Synthetic uptime checks, error-rate tracking, and on-call rotation. We see issues before residents do.

Automated patching

OS, runtime, and dependency security patches applied on a defined cadence with rollback safety.

Daily encrypted backups

Off-site, encrypted backups with point-in-time recovery and tested restore procedures.

DDoS & WAF protection

Web application firewall and DDoS mitigation in front of every public endpoint.

Audit-ready logging

Centralized logs retained per your records-management policy, available for FOIA or audit requests.

Who it’s for

Agencies that would rather not run servers

This fits an agency whose website runs on an aging server down the hall, on a shared host with no real support, or on infrastructure the original vendor no longer maintains. It also fits IT teams who would rather spend their time on internal systems. Towns, counties and state programs get the same managed setup, sized to the traffic you expect.

The problems we see are plain. No one knows when the server was last patched. Backups exist, but no one has tried a restore. The site slows down during a storm or an election night, just when residents need it most. An audit request turns into a hunt for logs.

What your agency provides

  • Access to your domain registrar and DNS
  • Your security and records-retention policies
  • Any data-residency or logging rules your state sets
  • A contact for incident notices
  • An agreed change window for the cutover

The process

How a hosting move runs

  1. 1

    Discovery and scoping

    We review your current hosting, traffic, domains and security rules. You get a written migration plan.

  2. 2

    Design and architecture

    We design the environment, including networking, backups, logging and monitoring, to match your policies.

  3. 3

    Build and iterate

    We build the environment and run your site on it in staging so your team can test.

  4. 4

    Test, train and launch

    We test a restore from backup, agree a cutover window with you and switch DNS using a runbook.

  5. 5

    Hypercare and transition

    We watch the new environment closely after cutover, then move it into routine monitoring and patching.

Your current site stays live until cutover day. These are the same phases we use on every project. The full plan is on our implementation page.

Related work

How it fits with our other services

  • A website redesign is a natural time to move hosting, since the site is changing anyway.
  • A maintenance contract covers the application: code updates, accessibility checks and editor help.
  • Portals and integrations run in the same environment, with the same monitoring and backups.
  • When hosting is one piece of a bigger change, our implementation services run the move inside one fixed-fee project.

Every service is listed on our capabilities statement. For a hosting quote, tell us about your current setup on our contact page.

FAQ

Questions about hosting

Can we buy hosting on its own?
Yes. Hosting can be a stand-alone contract or part of a larger project. We respond to your solicitation or work under a cooperative purchasing agreement, on standard government payment terms.
How long does a hosting move take?
It depends on the size of the site and how many systems connect to it. The written plan sets a date for each phase, from discovery to cutover, before work starts.
Who owns our data and code?
Your agency owns its data. It stays in U.S. regions, backups are encrypted, and the statement of work sets how data and code come back to you if the contract ends.
Does hosting affect accessibility?
Indirectly. Slow or unreliable pages are hard to use, especially with assistive technology or an older phone. The pages themselves are covered by our accessibility audit and remediation work.
What happens when something goes wrong?
Monitoring alerts our on-call engineer, who works the incident and keeps your contact informed. Response terms are written into the SLA in your contract.

Let’s talk about your project

Tell us what you’re trying to accomplish and we’ll respond within one business day with next steps.